Help & Support
Have a question about ShowerSoft? Reach out to our support team—we're always happy to help.
Mailing Address
Send us mail or reach out with general inquiries.
P.O. Box 10773Join our email list for occasional product tips, hard water guides, and updates from the ShowerSoft team.
No spam. Unsubscribe anytime.
We aim to respond to all support emails within 24 hours on business days.
Email us at support@showersoftener.com with details about your issue. Include photos or videos if possible—they help us understand and solve problems faster.
ShowerSoft is sold through Amazon. All purchases and returns follow Amazon's standard return policy for that listing.
Right now, email is our primary support channel. We're a small team, but we always respond to emails. For urgent issues, please mark your email as urgent.