Help & Support

We're Here to Help

Have a question about ShowerSoft? Reach out to our support team—we're always happy to help.

Contact Us

Email Support

We typically respond within 24 hours.

support@showersoftener.com

Mailing Address

Send us mail or reach out with general inquiries.

P.O. Box 10773
Tampa, FL 33679
USA

Stay Updated

Get notified when we launch on Amazon. We'll send one email when it's available, plus occasional important updates.

No spam. Unsubscribe anytime.

Common Questions

How quickly will I get a response?

We aim to respond to all support emails within 24 hours on business days.

What if I have a technical issue?

Email us at support@showersoftener.com with details about your issue. Include photos or videos if possible—they help us understand and solve problems faster.

Do you have a return policy?

ShowerSoft will be sold through Amazon. All purchases and returns will follow Amazon's standard return policy for that listing.

Can I call you instead of emailing?

Right now, email is our primary support channel. We're a small team, but we always respond to emails. For urgent issues, please mark your email as urgent.